I am a certified Customer Support and Appointment Setting specialist with 5 years of experience helping businesses streamline operations retain customers and grow sales pipelines
My background includes handling high volume customer inquiries via phone email and chat while simultaneously managing calendars and booking qualified appointments for sales teams
I have worked with Pallatus Health Care and Optum Care and consistently maintained a 95 percent customer satisfaction rate I am proficient in CRM tools like HubSpot Calendly Zoho and Salesforce.