Hi I'm Florence Kristel, your dynamic Virtual Assistant extraordinaire! 😊
With a wealth of experience in hospitality, eCommerce, sales, recruitment and customer service. I bring a unique blend of skills to the table. Here's why you should choose me:
📚 Exceptional communication skills, written and spoken
🎯 A dedicated learner and go-getter
⏰ Punctual and committed to timely project completion
🔥 SERVICES :
🤝 Customer Service
💬 Live Chat & Email Support
📧 Email Management
💼 Recruitment
📈Sales
📊 Data Entry
🎨 Graphic Design
📅 Calendar Management
📝 Administrative Support
🛍️ E-commerce Account Management
🌐 Travel and Event Planning
📣 Presentation
🧑🏫 Team Lead
🔥 TOOLS PROFIENCY:
* Microsoft Office (Word, PowerPoint, Excel)
* Google Workspace (Docs, Sheets, Drive, Teams, Google Calendar)
* Canva, Capcut
* Asana
* Gorgias, Intercom
* Slack, Zoom, Skype
* LinkedIn, Bullhorn, Indeed
* Social Media (Instagram, Facebook & Twitter)
* Amazon, eBay, Shopify
* ChatGPT, JasperAI, OtterAI
🍀 If you're convinced that we're the perfect match...
💬 Reach out with a personalized message...
📞 Let me know when you'd like to schedule a discovery call wink
With a wealth of experience in hospitality, eCommerce, sales, recruitment and customer service. I bring a unique blend of skills to the table. Here's why you should choose me:
📚 Exceptional communication skills, written and spoken
🎯 A dedicated learner and go-getter
⏰ Punctual and committed to timely project completion
🔥 SERVICES :
🤝 Customer Service
💬 Live Chat & Email Support
📧 Email Management
💼 Recruitment
📈Sales
📊 Data Entry
🎨 Graphic Design
📅 Calendar Management
📝 Administrative Support
🛍️ E-commerce Account Management
🌐 Travel and Event Planning
📣 Presentation
🧑🏫 Team Lead
🔥 TOOLS PROFIENCY:
* Microsoft Office (Word, PowerPoint, Excel)
* Google Workspace (Docs, Sheets, Drive, Teams, Google Calendar)
* Canva, Capcut
* Asana
* Gorgias, Intercom
* Slack, Zoom, Skype
* LinkedIn, Bullhorn, Indeed
* Social Media (Instagram, Facebook & Twitter)
* Amazon, eBay, Shopify
* ChatGPT, JasperAI, OtterAI
🍀 If you're convinced that we're the perfect match...
💬 Reach out with a personalized message...
📞 Let me know when you'd like to schedule a discovery call wink
Skills
Streaming Skills
Business DevelopmentContent WritingProject Management
Work history · Project list
August. 2022 - Present
Herewith Inc.
Recruitment Specialist/Customer Service Representative/ Admin Support
Sourcing and screening candidates through calls, emails and texts. Responding to inquiries and managing administrative tasks to provide optimal support to the team
October 2022 - January 2023
PXP Lighting AU
Chat Support
Handling customer inquiries using Gorgias Helpdesk outside business hours for a start-up company. Forwarding potential sales to the Sales Team.
Sep. 2021 - Jan. 2022
Contact DB Inc.
Using social media and cold calling to promote client products, services, and/or events in order to generate leads and potential sales.
Sales Development Representative
Sep. 2018 - Jan. 2020
ePerformax Contact Centers & BPO
Customer Service Representative
Full-time customer support for eBay, handling a large volume of calls and emails.
Addressing all customer inquiries regarding orders, selling, shipping, and managing accounts, including giving marketing advice and promotions.
October 2017 - 2018
Plaza Premium Lounge
Receptionist/Guest Service Officer
Admitting members and guests at the reception through verifying their passes or processing payments. Performing various administrative tasks such as answering and making phone calls, managing emails, updating inventories, and more.
Herewith Inc.
Recruitment Specialist/Customer Service Representative/ Admin Support
Sourcing and screening candidates through calls, emails and texts. Responding to inquiries and managing administrative tasks to provide optimal support to the team
October 2022 - January 2023
PXP Lighting AU
Chat Support
Handling customer inquiries using Gorgias Helpdesk outside business hours for a start-up company. Forwarding potential sales to the Sales Team.
Sep. 2021 - Jan. 2022
Contact DB Inc.
Using social media and cold calling to promote client products, services, and/or events in order to generate leads and potential sales.
Sales Development Representative
Sep. 2018 - Jan. 2020
ePerformax Contact Centers & BPO
Customer Service Representative
Full-time customer support for eBay, handling a large volume of calls and emails.
Addressing all customer inquiries regarding orders, selling, shipping, and managing accounts, including giving marketing advice and promotions.
October 2017 - 2018
Plaza Premium Lounge
Receptionist/Guest Service Officer
Admitting members and guests at the reception through verifying their passes or processing payments. Performing various administrative tasks such as answering and making phone calls, managing emails, updating inventories, and more.
Education
2013 - 2017
Bachelor of Tourism Management
Cebu Normal University
Bachelor of Tourism Management
Cebu Normal University
Language
EnglishPolishTagalog
City
Cebu City
Telephone
+639694878941
Profile verified by SMS
Globe Telecom · Philippines
Hobbies
- Travelling
- Free-diving
- Surfing
- Cooking
- Free-diving
- Surfing
- Cooking
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